Terms & Conditions

These are the full terms and conditions for placing orders with Creatively Wired.

About The Company

The company is owned and operated by Michelle Robinson, The Old Bakehouse, Backfields, Upton-upon-Severn, WR8 0JH.

All management of this site is carried out by the owner, including data protection management.

Making A Contract With As

When submitting an order with Creatively Wired, you are entering in to a contract with me to supply you with handmade jewellery items.

By submitting an order with me, you have agreed to and read these terms, including the privacy and refund policies.

My contract with you will become binding upon me accepting your order by email.

My terms and conditions have been written to comply with current UK legislation.

Contracts with Creatively Wired are subject to UK Law.

Placing An Order

To place an order on the website, simply add the items you desire to the cart. Items you no longer require can be removed from your cart at any time before checking out.

You are required to pay for goods in full at the time of ordering.

Promotional prices only apply during the period stated.

Creatively Wired processes all orders in GBP.

Commission Pieces

To place an order for a commission piece, simply use the contact me form on this website to provide a description of what you would like me to make. At this point, I will enter in to email communication with you to discuss your requirements. A £10 deposit will be required to begin the process, which I will request in my initial response to you. This is to account for time spent consulting about and designing the piece. The deposit amount will be taken off the cost of the final piece once it is completed, but it will be non-refundable in the event that you cancel the order.

The price of and time scale to complete a commission piece will vary depending on the time spent consulting and designing the piece, and the complexity of the final design. During the process, I will keep communications regular and open to keep you up to date with the process and progress. Once a final design has been agreed by you, I will notify you of the final cost and completion time.

The final payment (minus the deposit) will be required upon completion of the design and prior to postage.


Silver-plated and Sterling silver wire jewellery, polymer clay jewellery and resin jewellery handmade by Michelle Robinson. The products feature pre-made components such as chains, clasps, bezels and beads.

The Sterling silver wire jewellery is not hallmarked as the silver wire is below the weight at which hallmarking is required by UK Law.

Descriptions and Photographs

Whilst I consider that my photographs accurately show the colours of the jewellery displayed on my website, they cannot be guaranteed 100% accurate, as this will vary depending on your individual computer’s display settings. Please contact me if you have any questions.

Gift Vouchers

  1. Valid for use on any products being sold by Creatively Wired (online and at markets).
  2. The Gift Voucher Reference (stated on the card) must be quoted when using the gift voucher.
  3. Vouchers cannot be exchanged for cash.
  4. Expires after 12 months (expiry date will be on the voucher).
  5. No change can be given.
  6. May be used in full or part purchase.
  7. Multiple vouchers may be used in a single purchase.
  8. Can be used for one transaction only.
  9. Does not apply to shipping costs.


All of my jewellery will be wrapped in tissue paper and packaged to minimise the risk of damage whilst in the post to you. Gift boxes are available at an additional cost.

Site Content

The Creatively Wired does not contain any content unsuitable for minors or offensive materials.


All site content and jewellery designs are my own and may not be used without my permission. All images and products are available for social sharing (e.g. Facebook, Instagram, Twitter etc.) where full URL’s and credit are provided to Creatively Wired. Please contact me in writing to gain prior consent if you would like to use any images or content for any other purpose.

Gift Voucher
Free Delivery UK over £40
Contact Me